You’ve probably encountered at least one of them if you are in the service sector!
You will remember the customers who behave in any of these ways if you have ever worked in a cafe, restaurant, or takeaway.
- Act like a VIP
It’s important to give customers VIP treatment, but sometimes it isn’t nice when they behave like VIPs, expecting ridiculous requests to be met. For example, asking for tables which are already full, or asking for water that is a certain temperature.
- Arrive without booking
It is infuriating to arrive and demand a table during a busy weekend night. You might be able to squeeze in or get seated if possible but don’t expect to be.
It is not acceptable to arrive at a restaurant on a Saturday and expect to get a table, despite the fact they are often fully booked.
What is the difficulty of calling in advance? Many restaurants now offer online bookings in many cases! Use it. Speed up your service with a Restaurant Pager System from dinggly.com/sectors-and-applications/kitchen-and-restaurant-pager-system/
- Clicking fingers
This is one of the rudest things a customer could do. You’ll understand what it’s like if you’ve ever been the victim of a “clicking”!
We all know how difficult it is to get noticed in a busy cafe, restaurant or any other place but it’s not a good idea to throw your hand in the air, click and hope that staff will notice!
- Recipe adjustments that are awkward
Most places can accommodate a simple request for extra bacon on your burger but this is not what we are talking about.
It is likely that a menu was developed over time in order to provide customers with the best dining experience and also to keep costs down. It’s best to cook yourself if you want to change the menu. Save yourself the trouble!
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